Sunday, March 18, 2007

ok, photo time... last nite, took some photos of children. the 2 eldest one also have fun taking pictures for each other.



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this is one of my favourite, can see Max's teeth


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he's crying

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then this morning went to east coast... rent some bicycles....
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Then after macdonald for lunch, we went to the beach.

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Wednesday, March 14, 2007

Coffeeshop Mistakes Part 2

really cannot tahan... the story goes like this... last nite, went back to the coffeeshop to have dinner... well, that same coffeeshop as it offers more variety of food. intend to eat there, just need to packet one rice....
so, went to the stall that sold fishball noodle... this time, i made my order through an auntie. deliberately spoke clearly my orders, saw what she wrote. 'mee sua, soup, fishballs... not enough fishballs, can mix?' *me thinking, but a little unhappy because i dun like meat balls* 'ok, mix' saw she wrote down 'mix' 'auntie, 1 more bowl, mee pork, *deliberately slows down my speech to make myself clear* dry, chilli, mix also' ok, saw she wrote down the correct order. "auntie, table 8" saw she wrote down T:8. good, ordered correctly, she wrote down correctly.... went back to sit and wait.

after waiting for some time, hubby asked, "u want to go and check your orders? how come the people behind us juz sit down only, their order came already?" ok, i go and check.

"miss, wat u want to order?" "i'm not here to order, i'm here to check if my orders out already or not?" saw the auntie who wrote down my order, quickly added "mee sua soup and mee pork dry? table 8? u ask me if can mix or not?" younger gal checks the order sheets that was thrown away, "yes, out already. aiya, father give wrongly. sorry sorry, u want, i cook your orders for you?"

wah, i flare up, really flare up... wrong again... this is like how many times in a row u made a mistake? how to order again? so unhappy with you, so angry with you, how? i can't bring myself to swallow the mee sua.... 'i go ask' walked back to the table, deliberately stood near the table behind us, 'aiya, they bring the orders wrongly to another table, *points my finger at the guilty table* funny people, wrong order, the people dunno how to open their mouth and say they didn't order. anyway, u stil want to eat?" hubby hesitates. *makes myself clearer* "you still want to eat from their stall? i'm still eating, but not from their stall. i'm ordering from other stalls"

so in the end, we ordered from other stalls.... oh, stupid rice stall again, tell u the story later. so in the end, 1 ate roti prata, 1 ate chicken hor fun. went back to the fishball stall and told them, dun want the order already. well, the auntie and her daughter came to our tables to apologise to us. well, it didn't make me feel better, but i kind of like appreciate their gestures. ok, i'll sum up in my conclusion later.

so i ordered my chicken hor fun from the stall. they say they will bring to my table, even though it says there, self service... ok, fine, fair enough, anyway, i'm still angry with that stall. when my chicken hor fun came, it was in packet!!!! omg, 2 mistakes in a row. i actually wanted to tell the guy, hey, i'm eating here, not packet... but then forget it.... i'm too angry to kick up another row in the coffeeshop becos i know if this time i kick up a fuss, it will be very ugly becos i'm extremely angry. paid the money... took out the PACKET of chicken hor fun, threw the plastic bag on the floor, literally littering the floor. threw the cover on the table.... controlled my temper.

only the roti prata order came correct. well, he almost spilled gravy on me though.... aiya... wat's wrong with the coffee shop.

Reflection:
1) ok, let's not put the blame on others. maybe it's me... do i speak too fast? do i speak so unclearly that people do not understand me? or do i look so fierce that people cannot rem wat i say? yah, it could be me. but i've taken steps to ensure that it will not happen again, i deliberately spoke slowly and clearly, and even watch what u are writing... but i couldn't control who u bring the orders too, sharks.

2) i was stupid to go back to the stall to order again and allow them to make the 2nd time mistake on me. i could have saved myself from all these if i never order from that stall again. i deserve it for going back to the stall. once bitten, twice shy, dun u understand????

3) probably i should speak in malay becos, it seems that 'makan' is a easier word to comprehend. i dunno, maybe i should test this out.

Conclusion:
1) there will not a 3rd time where i allow myself to be angered by that stall again. sorry, even though u have some certificates stating your food is nice... i'll not order from you again, unless other people does the ordering.

2) when they offered to do my order the 2nd time, i should have asked them... 'free one is it?' prob a free meal can appease my anger. otherwise, why i should i pay and eat the food and feel the anger inside?

3) there must be something wrong with me.... i will continue to do self-reflection.

poor max, had to sit with us throughout the whole thing.

Sunday, March 11, 2007

the service industry in Singapore sucks big time!!! ok, maybe my expectation is a little too high... becos i'm not talking about orchard rd kind of shop, but then, this is your job, this is your basic minimum job requirement.

1) was at ntuc hypermart... bought a fish, an auntie keyed in the amount and pass to another colleague to clean up the fish. The colleague noticed that she keyed in the wrong kind of fish... so the price was wrong, luckily her colleagues spotted her mistake. then after the colleague finished the cleaning of fish... she placed it on another counter. Then this uncle who was behind me told the auntie that his fish is ready... and the auntie actually wanted to pass the fish to her. i was juz watching the whole and kept quiet, cos i know that is MY fish... then the uncle, "eh, this one not my fish." then my turn," of course lah! this is MY fish... your fish is still cleaning..." *took the fish and turn around and walk away* OMG, stop talking and working at the same time, made so many mistakes...

2) after paying for all my stuff, went to buy bread... chose my bread... then went to the counter and paid... a family of four, the mother asking the cashier a lot of questions.... another colleague packed my bread... then turn ard and took another plastic bag, told the cashier, "earthquake, it's hers." cashier proceed to key in and told me $3.60... hmmm, i remembered it's more than 3.60... ok, nvm, i pay... then wanted to take my bread, look at the receipt in my hands... eh, i paid for earthquake... told the cashier," i didn't buy earthquake, these are my bread." in a short period of 1/2 hours, two people made mistakes.... and it has to be me... small problem, settled the correct items and went off... juz couldn't help wondering why it had to be me, 2 times in a row.

3) oh yah, before that, i was queueing up to pay for my ntuc things, then this joker auntie, holding 3 cans... and asked me if she can go first or not, she has only 3 items. Actually i wanted to be hard hearted and tell her to go to the express lane... but then, forget it.... juz let her 1st... consider as i did a good deed.

4) then today, went to coffeeshop to buy food. i was queueing there first, the stall was busy... no one was there to serve, then 3 people queue up behind me... oh yes, i was carrying Max in my arms... then the colleague shouted for people in the kitchen to come and serve as there was a queue forming... and guess wat, they served the 3 people behind me FIRST! god, so wat if they are loud... '2 packets' and they proceed to packet for them... if let one of them first, nvm... they served THREE of them.... i was very angry and flared up. I would have kicked up a fuss, i feel like kicking up a fuss.... fed up leh, and Max is not light to carry... so when she asked me... i said very loudly, literally shouting. "one packet, this vegetable and that chicken." fed up, really fed up.... now i thought of it, still fed up...... idiots... abc, xyz, nb, knn, cb...

5) then same... went to another stall to buy noodle.... said 'fishball mee, dry, dun want chilli.' uncle proceed to write down..... then waited quite long for the mee, can understand, popular stall. while waiting... 'ah di, sorry, you want dry, we write wrongly, write soup, can or not?' ah di shook his head... they had to re do his order.... then came my packet... hmmm, how come red red one.... 'uncle, i dun want chilli one.' uncle said, "u never say. sorry lah. can lah, a little bit of chilli only." "Cannot, children eat one, cannot have chilli... i specify no chilli." uncle brought the mee there, then came back again, " can lah, a little bit of chilli only... " " uncle, cannot. it's for little children to eat... wat for i bring back and they dun want to eat?' uncle has no choice but to re do the packet. Kao.... it was your mistake and you never admit your mistake... very very hot.... again, 2 mistakes in a row and the person has to be me? no, this one is not my fault. it is the person who dunno how to write orders, so many wrong orders. if it's for my own consumption, i dun mind, but it's for M&M to eat! how to have chilli???? fed up, really fed up...

so my conclusion
1) service industry really sucks, big time
2) when i'm in those uncle, auntie, with not so educated people, i must learn to 'fight' for my rights, be it bitchy or naggy or auntie. kao, otherwise think i very easy to bully like that.....

Thursday, March 08, 2007

ok, also dunno what to blog today..... juz no feelings, numb... maybe i need more coffee. juz looking forward to spending time with my children this evening.

Thursday, March 01, 2007

having a splitting headache now. dunno why, must be from marking the common test paper. They so CMI (cannot make it)

oh yes, m&m is definitely excited about 'finding nemo' on ice. hey, adrian, you are so lucky. how come u are always winning from all these competition...? haha, want to give me 4 lucky numbers?